Pretty Bowtique Shipping Policy
Thank you for choosing Pretty Bowtique for your handmade children's accessories and special items. To ensure you have a smooth shopping experience with us, please review our shipping policy below:
1. Shipping Carrier: Pretty Bowtique ships all orders via An Post, the national postal service of Ireland. We have selected An Post for its reliability and commitment to delivering your items safely.
2. Order Processing Time: At Pretty Bowtique, we take pride in crafting each item with care and attention to detail. General orders, including bows, hair clips, headbands, and christening items, have a production time of 3 to 5 days. Communion and flower pieces can take longer and during peak session we advise to leave at least 4 weeks processing time.
Please note that this processing time does not include shipping time.
3. Made-to-Order: We do not maintain a stock of pre-made items. Every accessory is created specifically for you once you place your order. This ensures that you receive a fresh and meticulously crafted product tailored to your preferences.
4. Shipping Time: Once your order is ready, it will be shipped using standard post with An Post. Shipping time can vary depending on your location and An Post's delivery schedule. Please allow up to 5 additional days for postage. Keep in mind that the estimated delivery time provided by An Post is separate from our processing time.
5. Shipping Costs: Shipping costs are calculated based on the weight and destination of your order. You can view the shipping cost during the checkout process before finalizing your purchase.
6. International Shipping: Pretty Bowtique primarily serves customers within Ireland. If you are located outside of Ireland and wish to place an order, please contact our customer support team to discuss shipping options and rates.
7. Order Updates: Throughout the order process, we will keep you informed. You will receive notifications when your order is being processed, shipped, and when it is out for delivery.
8. Address Accuracy: To ensure a successful delivery, please verify that your shipping address is accurate and complete when placing your order. Pretty Bowtique cannot be held responsible for delays or issues resulting from incorrect shipping information provided by the customer.
9. Expedited Shipping: We do not offer next-day postage or delivery. We appreciate your understanding as we focus on providing quality craftsmanship.
10. Special Items: Communion and flower girl headpieces and bows are sent using registered post with An Post to ensure secure and trackable delivery.
If you have any questions or require assistance regarding your order's shipping, please do not hesitate to reach out to our customer support team. We are dedicated to making your Pretty Bowtique experience as delightful as the accessories we handcraft for you.
Thank you for choosing Pretty Bowtique!
[Samantha ] Customer Service Team Pretty Bowtique